Cancellation policy

Subscriptions

Our home delivery service runs as a subscription — you choose your products, your delivery frequency, and we take care of the rest.

Payment is authorised on creation of the subscription, and taken by credit card on the day of each delivery. Your payment details are stored securely throughout.

You can pause, adjust or cancel your subscription at any time. There's no lock-in and no cancellation fee. To make changes, log in to your account and manage your subscription from there, or get in touch directly and we'll sort it for you.

Any changes to an upcoming delivery need to be made at least one day before. After that, your order will already be in progress.

See our Returns & Refunds policy for details on what happens if something isn't right with your order.